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Vendor: Microsoft
Exam Code: MB2-703
Exam Name: Microsoft Dynamics CRM 2013 Customization and Configuration

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You schedule time off for a resource in Microsoft Dynamics CRM.
How are the affected days displayed in the service calendar?

A.    as a red block
B.    as a green block
C.    as a blue block
D.    as an orange block

Answer: A

You are creating a new equipment record in Microsoft Dynamics CRM.
Which field is required?

A.    Description
B.    Time Zone
C.    Primary Email
D.    Site

Answer: B

Which two Microsoft Dynamics CRM entities are enabled for queue routing by default?(Choose TWO)

A.    Case
B.    Contact
C.    Activity
D.    Lead
E.    Account

Answer: AC

A user views the Service area of the navigation pane in Microsoft Dynamics CRM.
What is displayed when the user clicks the down arrow on the Cases button?

A.    A list of recently viewed cases
B.    The most recently viewed case record
C.    The Quick Create form for cases
D.    the New Case form

Answer: A

What defines the form or forms to which a specific business rule is applied?

A.    Logic
B.    Action
C.    Scope
D.    Condition

Answer: A

Which statement about business rules is true?

A.    If a business rule references a field that is not on a form, Microsoft Dynamics CRM displays an error.
B.    Business rules can be configured for all forms of an entity.
C.    Business rules run each time any field value changes.
D.    Business rules run when a form is opened and each time the form is saved.

Answer: B

How should you control access to business process flows?

A.    Assign the business process flows to forms.
B.    Enable the business process flows for security roles.
C.    Assign the business process flows to users.
D.    Enable the business process flows for teams.

Answer: B

Which action can you perform with a Lookup view?

A.    Create a new view based on the Lookup view.
B.    Delete the Lookup view.
C.    Customize the Lookup view.
D.    Set the Lookup view as the default view.

Answer: C

What is the maximum number of sort levels that can be set on a view?

A.    1
B.    2
C.    3
D.    4

Answer: B

You create a view on Opportunities that includes fields from the parent Account entity.
You add the columns described in the following table to the view.
By which two fields can you sort the Opportunities? Each correct answer presents a complete solution.

A.    State
B.    Est.Revenue
C.    Est.Closing Date
D.    City

Answer: BC

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